Help Pricing for Macs

We Come to You - Support help rates:

$60 for half an hour

$88 for an hour

$120 for 1.5 hours

$150 for 2 hours

How Can We Help You?

Whether your a novice or a computer warrior, software issues affect everyone but not all of us know what to do when things go haywire.

Why not give us a call and arrange a time for us to pop over and help you out with that annoying software problem.

# There's no cost to you, if we can't find a fix to your problem.

Tech Tasks:

Email accounts not syncing

Program installation assistance

Usability assistance

OS updating

and more...

FAQs

Why My Mac Has Slowed Down?


Software
One of the most asked questions we get is, I've just upgraded the macOS X software, and my mac computer has slowed down.
There a couple of things going on but it's evident that the new macOS X has bigger files and the computer is trying to do more, with the same hardware configuration. Hard Drives
Pretty much all older Macs support the slower rotational hard drive, even the newer low spec macs still support the old rotational technology, with the latest supporting fusion drives. Fusion Drives
Apple has tried to bridge the gap between the older rotational hard drives and the newer SSD drives by introducing the fusion drive, which consists of 20% SSD and 80% rotational technology. While this has it's advantages, once you start adding files to the fusion drive that exceed the 20% SSD capacity, you still have to deal with the slower rotational drive, once the drive fills up, thus slowing down the speed of the mac.
That's why Apple offers a pure SSD drive as an option when buying a new Mac. SSD Drives
The latest high spec macs have SSD's installed, which are super fast and they don't have moving parts, which allow them to access files much faster. Ram Memory
Memory Ram is the other significant bit of hardware which affects computer performance.
Most of the older Macs have on average 4GB's of Ram onboard which was fine 5-10 years ago, but with the ever-increasing size of the macOS X software releases, these Macs tend to struggle. Later macs come with 8GB's of Ram as a general rule, with higher GB configurations coming with a much higher cost.




Do I Need More Ram?


Ram Memory
Ram Memory is an essential bit of hardware which affects computer performance.
Most of the older macs have on average 4GB's of Ram onboard which was fine 5-10 years ago, but with the ever-increasing size of the macOS X software releases, these macs tend to struggle.
Later macs come with 8GB's of Ram as a general rule, with higher GB configurations coming with a much higher cost. With more Ram it allows you to multi-task at a greater pace, allowing your applications such as web browsing, emailing and MS Word document execution to perform faster. Depending on your mac but as a general upgrading rule, 8GB of Ram is a bare minimum, with 12GB -16GB been the recommended amount of Ram for general use. If your mac is compatible and your planning on running high intensive programs such as video editing, photos and gaming, you may want to consider 32GB of Ram.




How Can A SSD Speed Up My Mac Computer?


Every time you turn on your computer, you’re using your storage drive. It holds all your irreplaceable files, and it loads and saves almost everything your system does. Join more and more people who are keeping their family videos, travel photos, music, and important documents on an SSD, and get the near-instant performance and lasting reliability that comes with solid-state storage. Upgrading from a rotational hard drive to an SSD drive, which can run up to 12X faster, will have the OS up and running in seconds. The computer can access the files it needs in seconds compared to what you're probably used to, of a minute or more.
In a work environment, time is money, and even at home, it can get a bit frustrating just trying to do simple tasks.




My Mac Computer Has Slowed Down After Updating the OS Software


One of the most asked questions we get is, I've just updated the macOS X software and their mac computer has slowed down. There a couple of things going on but it's evident that the new macOS X has bigger files and the computer is trying to do more with the same hardware configuration. Upgrading your hard drive to a faster SSD drive and installing more Ram are two things that can be done to speed up a slow mac but on the software side of things, there's also a couple of things that can be done too. One is to reinstall a fresh new copy of your current macOS X, which helps restore corrupted system files, the other is to reinstall again but downgrade your macOS X version by going back to an earlier version. This helps by taxing your system less; thus, the macOS X performing better, but you can't escape the latest version of the software, so upgrading the hardware may be still necessary.




Why Do My Files Take Forever To Open?


Two things are happening here; one is that the program such as Microsoft Word doesn't have enough Ram Memory and/or the HHD (hard drive) is slow to access that file. The two combined makes for a slow file opening or even a frozen screen, with the spinning wheel of death. This a common issue with aging computers but not the end of them because there's an inexpensive way to speed up your Mac computer without breaking your bank balance. By upgrading your HHD (hard drive) to the latest technology of a SSD (solid state drive) and adding more Ram, your Mac computer will open whose frozen files up to 12 times faster and speed up your mac generally, ie: opening programs, loading pictures and having multiple programs open without taxing your system. All you need to do is contact us for a free quote or if your feeling adventurous, go down a little on this page to the upgrades section, pick out your mac model, select your mac model, and we'll have the pricing of your upgrade there.





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All things Mac

0412 476 977

Based in Williamstown, Victoria, 3016