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Mac Tech Support

Tech support covers a wide range of tasks:

Please feel free to select the topic that's relevent to you.

We provide Remote Desktop Support from our base in Williamstown.

A Mac is not just a computer, it's a way of life...

  • How do I Find My Model Identifier?
    Each page has a popup box on how to find your model identifier with a search icon.
  • Why Has My Mac Slowed Down?
    Yes! To add a picture follow these simple steps: Enter App Settings Click the "Manage Questions" button Click on the question you would like to attach a picture to When editing your answer, click on the picture icon and then add an image from your library
  • Can I insert a video in my FAQ?
    Yes! Users can add video from YouTube or Vimeo with ease: Enter App Settings Click the "Manage Questions" button Click on the question you would like to attach a video to When editing your answer, click on the video icon and then paste the YouTube or Vimeo video URL That's it! A thumbnail of your video will appear in answer text box
  • How do I edit or remove the "FAQ title"?"
    The FAQ title can be adjusted in the settings tab of the App Settings. You can also remove the title by unchecking its checkbox in the settings tab.
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